Customer Feedback & Complaints

We're here to help resolve your concern

If you are unhappy with the quality of work we advise not to have your mechanic repair anything.

We stand by our name and are proud of the quality service we provide to our valued customers. Please fill out the form and management will review and investigate further and get back to you after a minimum of 10 business days.

If you would prefer to hand fill out a form and email it back to us please download a copy of our form below.

Download Form

If you need to enquire about an existing booking, click here.

COMPLAINTS FORM

Supporting document uploads: If you have multiple files please add them at the same time or add them to the additional document sections.

* indicates a required field

Full Name *Mobile *

AddressEmail *

Year, make & model *Vehicle VIN# *

Photo of kilometres on the vehicle currently *

What Service/s is your complaint related to? *You Must attach a photo of your Certificate/Report *

Copy of Safety Certificate or documents in question *Buyer or seller *

Date Ownership Begun *Date the Issue/s occured? *

Has the vehicle had any Repairs/Services since Ownership? *Date of Inspection *

Examiner Name *Certificate # If Applicable

Brief description of concerns *What is your ideal outcome after management has reviewed this information? *Supporting documents (e.g. mechanical report / photos of concern)Additional Documents

Once submitted management will review and investigate further and get back to you after a minimum of 10 business days.