Customer Feedback & Complaints

If you are unhappy with the quality of work we advise not to have your mechanic repair anything.

We stand by our name and are proud of the quality service we provide to our valued customers!

Please fill out the form and management will review & investigate further and get back to after a minimum of 10 business days.

If you would prefer to hand fill out a form and email it back to us please download a copy of our form below.

If you need to enquire about an existing booking, click here.

Complaints Form

Supporting document uploads: If you have multiple files please add them at the same time or add them to the additional document sections.

Full Name

Mobile

Address

Year, make & model

Vehicle VIN#

Photo of kilometres on the vehicle currently

What Service/s is your complaint related to? You Must attach a photo of your Certificate/Report

If Other Please Specify

Copy of Safety Certificate or documents in question

Buyer or seller

If BUYER , Please provide FULL name of the seller

If SELLER , Please provide the ASAP Invoice/Job #

Date Ownership Begun

Date the Issue/s occured?

Has the vehicle had any Repairs/Services since Ownvership?

Date of Inspection

Examiner Name

Certificate # If Applicable

Brief description of concerns

What is your ideal outcome after management has reviewed this information?

Supporting documents (e.g. mechanical report / photos of concern)

Additional Documents

Once submitted management will review & investigate further and get back to you after a minimum of 10 business days.